Oluwaseyi
Personal data and contacts will be open only to employers with access to CV database
Human resources officer 150 000
Job Type: Full-Time

Education

From 0 to 2011
University of Ibadan, Oyo state, Nigeria.
From 0 to 2006
Adekunle Ajasin University, Ondo state, Nigeria.
From 0 to 2000
Community Secondary School, Ojodu-Lagos.
No added languages

Experience

Associate- Billing & Revenue unit.
Airtel Nigeria
January 2011 - January 2012 (1 year 1 month)

Recharge customers' lines with airtime.

Resolve account balance clearance issues.

Create electronic recharge dealers and retailers on the network.

Reconciliation of Post paid customers bills & High value individuals statement of accounts.

Provide accurate billing system for all customers on the network.

Associate- Closeloop unit
Airtel Nigeria
January 2010 - January 2011 (1 year 1 month)

Call customers on the phone to confirm resolution of issues.

Conduct survey to get feedback on customer satisfaction.

Escalate issues where necessary and follow up calls for resolution.

Call centre Agent
Zain Nigeria
January 2009 - January 2010 (1 year 1 month)

Answer customers queries via phone.

Give first contact resolution to customers.

Escalate perculiar issues.

Direct Sales Representative
Standard Chartered Bank, Nigeria
January 2008 - January 2009 (1 year 1 month)

Account Opening.

Marketing of Bank's products.