Responsible for day-to-day management of the DATA CENTER (NOC)
Plan and coordinate with the teams within the network operations to ensure a smooth process of system installation, relocation or decommission so as to ensure the data center inventory is accurate and up to date.
Ensures that proper documentation of all daily process is done to make continuity of work possible for those on shift.
Responsible for the supervision of the data center to ensure that any new system introduced into the network can be monitored from the Central /General NOC.
Responsible for monitoring the condition and performance of data center environment such as its air conditioning, fire alarm and power system. Also ensures that the physical environment (of the facility) is kept clean and organized at all times.
Data center access control management in line with defined change management procedures.
Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
Termination of Copper cables for additional Telephones and Data lines.
Responsible for cable management (both copper and fiber) for addition and existing customers. Also testing for continuity at both ends on the Main Distribution Frame of the network.
Repair of phones and re-configurations for re-use.