Managing of IT structures. Updating and managing website. Creating new methods to ensure better viewership and many more
Management of internal IT structures and facilities, networking, troubleshooting. Solving problems with servers, devices (smartphones, notebooks, and netbooks, etc.)
Installation and restoration of OS, Handling service requests by external and internal clients using Siebel, assigning of priority to different levels of users. Working with DNS and Domains, monitoring of network utilization, backing up, deleting and restoring of domain profile. Preparation of monthly reports, repairs and maintenance of devices.
Configuring Cisco IP Phones and connecting users to internet through the device etc.
Managing of Servers, Solving computer problems, Installing and updating of software’s, troubleshooting and managing Orbit banking application.
Solving Network Printer problems, creating of user accounts on Domain, configuring of Microsoft outlook and creating staff email accounts on the company’s domain.
Administering of network access and solving network related issues.
Compilation of Error log reports, providing Flexcube support team with information on issues and screen shots. Working with Infrastructural team in crimping of network cables, solving of critical computer issues