INSOURCING LIMITED, SUBCIDIARY OF FIRST BANK NIGERIA PLC.
July 2010 - Present Day (6 years 8 months)
- Attend to all IT related issues of all staff in branches
- Carryout regular hardware maintenance and quarterly preventive maintenance on systems.
- Ability to understand users’ needs and provide appropriate solution and attention.
- Troubleshoots ATMs and carryout first level maintenance on them.
- Organizes trainings for members of staff in the branches.
- Resolve network related issues in branches • Work remotely with network team in head office to establish links to new branches and resolve major network issues for branches.