James
Personal data and contacts will be open only to employers with access to CV database
IT Specialist 250 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2007
The Polytechnic, Ife (formerly Universal College of Technology)
From 0 to 2009
Microsoft (MCP)
Languages:
English

Experience

Team Lead & Application Support
Aluko & Oyebode
October 2013 - February 2014 (4 months)

Managing the support team, managing the servers and firm's applications

IT Support/Server Admin/Webmaster
Aluko & Oyebode
June 2009 - October 2012 (3 years 5 months)

Company’s Website and Intranet Development & Administration

Company’s Website Backup

Designing and branding of firm’s marketing materials (firm’s resume, marketing documents, branding gift items, etc).

Enhancing the companies brand and image.

Software Development & Administration (Web & Desktop with ASP.net & VB.net)

Graphics Designer/Artist (Using Corel Draw, Photoshop, Adobe Fireworks, Picasa)

Staff training on Information Technology

Helpdesk Administration

Group Policy Administration.

Assigning Tasks to IT support technicians, generating helpdesk weekly reports

Deploy, Support and Administer Windows XP, Windows Vista, Windows 7 and Apple Macintosh

SharePoint Server 2010 Installation, Configuration and Application Development

Windows Server 2008 Installation, Configuration and Administration

Microsoft Windows Update Server Administration

Support and Administration of Microsoft Office Suite and Adobe Acrobat

Firm’s Website Administration

Blackberry Enterprise Server Administration

Blackberry Handheld Device Troubleshooting (Software/Hardware)

iPad Troubleshooting (Software)

PCLaw (Law Practice Software) Support

Administer Print Server with Print Audit Software.

Remotely Support branch offices in Abuja & Port Harcourt.

Custom Software Development for internal use.

Data Backup

Network Setup and Installation

Remote Sites Support

IT Helpdesk Analyst
Tranter IT Infrastructures Limited
April 2007 - Present Day (9 years 10 months)

Perform Software and Hardware Installations

Perform Software and Hardware Maintenance.

Active Directory Administration

Supporting user/clients on software and hardware issues.

Supporting user/clients on LAN and WAN issues

Ensure connectivity to the Internet.

Ensure users/clients can access network resources.

Support users/client in working with applications (Microsoft Office, IBM Lotus Notes, JD Edwards etc).

Supporting users/client via phone conversations (clients on sites) and direct contact.

Responsible for logging users/clients calls into a call software.