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Henry
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IT Specialist
Job Type: Full-Time

Education

From 0 to 2011
Anambra State University, Uli
No added languages

Experience

Database Administrator
Interconnect Clearinghouse Nigeria
November 2011 - August 2012 (10 months)

Perform database monitoring, which include basic health checks, growth of objects, performance of the database and giving recommendations how to resolve it.

Install, create, configures, trouble-shoot, upgrade, and support Oracle 10g /11g database in Production Environments.

Involved in DBA activities, supporting Production Environments.

Performing status checks by monitoring the Alert log, Trace files of the database.

Importing Excel sheet to Oracle, merge replication of database.

Refreshing the test database with the production database; Performing backups and restoration.

Capacity Planning and configuring the backup recommended by oracle using RMAN strategies.

RMAN cloning, restorations and recover (block level recoveries, Datafile recovery).

Multiplexing of log files and control files.

Looking into action requests (tickets) and resolving issues, providing the root cause, providing the permanent fix.

Billing Analyst
Interconnect Clearinghouse Nigeria Ltd.
July 2011 - October 2011 (4 months)

Ensure complete and accurate billing of interconnect traffic and other services offered.

Provide daily traffic report / status (call detail usage) to upper management.

Monitor call traffic, detect and eliminate duplicate records on test database and strictly enforce data consistency.

Create invoices (Interconnect traffic, SMS, Data) and past due bills to Carriers i.e. IPNX, Airtel, Glo, MTN etc.

Get accurate updates of every business transaction.

Effective and timely billing of all transactions.

Timely and error-free reconciliation on carriers Call Detail Records.

Provide high administrative support to billing settlements.

Technical Consultant
Zematec Nigeria Ltd.
April 2009 - November 2009 (8 months)

Managed and maintained IT infrastructure, including workstation, hardware, operating systems, and applications.

Troubleshoot, detect network issues and provide permanent fix/repair network.

Provide first hand user support i.e. setting up new user accounts and user profiles and dealing with password changes.

Resolved day-to-day staff IT complaints and issues using standard techniques.

Liaise with external IT consultants in the roll-out of new applications as well provision of second level IT support.