Back to CV list
ajao
Personal data and contacts will be open only to employers with access to CV database
IT Support Expert 200 000
Job Type: Full-Time

Education

From 2004 to 2009
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY OGBOMOSO
ELECTRICAL/ELECTRONIC ENGINEERING
Degree
Languages:
English Fluently
Yoruba Fluently

Experience

QUALITY ASSURANCE ANALYST
ITEX INTEGRATED SERVICES
September 2015 - Present Day (1 year 6 months)
Lagos
Victoria
Analyze and verify POS requirements for completeness, consistency, comprehensibility, feasibility and conformity to industry standards.  Develop and utilize standard templates to accurately concisely write testing documents.  Translate conceptual user requirement into POS test requirements in a clear manner that is comprehensible to developers/project team.  Design test scripts, and run/monitor POS performance tests on new and existing releases for the purpose of correcting errors, isolating areas of improvement, and general debugging.  Coordinate and perform in-depth tests, including end-user reviews, for POS configuration and application modifications, and other post-implementation support.  Produce reports and documentation for all testing efforts, results, activities, data, logging and tracking.  Liaise with operations team, network administrators and software engineers to assist with quality assurance, program logic and data processing.  Liaise with company’s software and hardware vendors for problem escalation.  Install POS software products for users as required.  Provide guidance to staff members on new software release functionality  Represent the company in payment terminals and payment application certification process with Nigeria Inter-Bank Settlement System plc.
IT SUPPORT ANAYLST
ITEX INTEGRATED SERVICES
December 2011 - September 2015 (3 years 10 months)
Lagos
VICTORIA
 Provide installation, configuration, deployment and training of software applications on point of sale machines to technical and non-technical end users.  Conducting in-house testing, proof of concept (POC's) and onsite evaluations.  Responsible for the technical aspects of maintaining customer satisfaction with support and services of point of sale equipment.  Implementation of special project (In-branch, Retail solution e.t.c).  Monitoring and tracking of merchants’ transactions (settlement) and terminal’s status Terminal Management System (TMS)  Deliver effective technical solutions to non-technical end users while also supporting a wide range of technologies.

Additional information

Certificates, Courses, Trainings
CISCO CERTIFIED NETWORK ASSOCIATE (2013