Sole member of the IT Department supporting all IT infrastructure as well as 40 user between the london and Hong Kong Office.
I was responsible for the following technologies:
Desktop support in a windows XP, Vista and Windows 7 environment.
Network Administration: VPN, Citrix, LAN,WAN, DNS,DHCP
Microsoft Exchange Server
Database Administrator: Oracle 10g
Data Analysis: Reporting for management using SQL Crystal reports
Application support for the company's ERP software
Active Directory Administration
Avaya Phone server Administration.
Administrator for 12 servers
Procurement of Hardware and software licensing.
My successes include: Optimizing WAN Access to London Servers from Hong Kong Office and roaming users, this involved upgrading Network Devices and provisioning an increase in banwidth as well as changing the Network medium to Fibre optics.
Succesfully automated the back up process and designed a strategy for Business cotinuity/disaster recovery .
Other responsibilities included Account management with third party companies such as Microsoft, Oracle, Messagelabs, Orange Mobiles, Ricoh.