Ensuring that quality (AGO) diesel is bought from depot and supplied to all MTN and GLO Network sites in Cross River and Akwa Ibom States respectively.
Monitoring the supply of (AGO) diesel to all sites at the appropriate date and time by STAG Engineering staff and SERVETEK Engineering Staff according to schedule.
Supervising the testing of all products (AGO) before they are supplied to MTN by and GLO Network sites by STAG Engineering staff and MTN by SERVETEK Engineering Staff .
Supervising to make sure that only metre trucks are used for the dispensing of products.
Recording the quantity of product supplied at each site.
Recording the initial Deeping before dispensing and final Deeping after dispensing of product.
Recording of each site number according to how the supply is done.
Computing the supply in excel format and sending it to the respective companies attaching with invoice for confirmation and payment.
Installs enterprise standard virus protection software, backup and recovery software, electronic mail, Internet software, office automation products and standard operating system software.
Assists in the help desk support strategy implementation for Oracle.
Perform data processing of both medical and non medical staff of the medical center.
Training of nurses and doctors in the use of computer for data processing.
Help in supervising and managing the help desk for problem resolution.
Coordinates the proper management and administration of documents relating to help desk including all internal IT operations.
Plans, coordinates and supervises execution of projects, work assignments and workloads for help desk personnel, ensuring adherence to departmental policy and procedures and provides reports on help desk activities, performance and operational issues.
Perform technical and troubleshooting skills to enhance technical services provided by help desk.
Emergency On-Call List, Customer Service Feedback Surveys, Self-service, etc.
Training of nurses, doctors and non medical staff in the use of Microsoft word and excel for data processing.
Processing of data for both incoming and outgoing patients.
Processing of Data for both drug and non drug stores.
Provides guidance to lower level technician in the resolution of customer service and technical problems using the proper implementation and interpretation of procedures