Installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
setting up new users' accounts and profiles and dealing with password issues;
responding within agreed time limits to call-outs;
working continuously on a task until completion (or referral to third parties, if appropriate);
prioritizing and managing many open cases at one time;
rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
testing and evaluating new technology;
server 2003 symbols Data transfer and oracle linux routine Backups.
Deployment of Cyberoam UTM for web filtering, Application Filtering, Firewall, etc
Collect information to analyze and evaluate existing or proposed systems.
Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system.
Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
Record and maintain hardware and software inventories, site and / or server licensing, and user access and security.
Troubleshoot products and services to best fit customers’ needs and expectations.
Electrical Maintenance and Server Support.