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Joseph
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IT officer 80 000
Job Type: Full-Time

Education

From 0 to 2009
Akanu Ibiam Federal Polytechnic, Unwana. Ebonyi State
No added languages

Experience

IT Officer
Tantalizers Plc
November 2012 - Present Day (4 years 8 months)

Responsibilities:

  • Install and configure computer hardware, operating systems and applications
  • Monitor and maintain computer systems and network
  • Assist staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults
  • Setting up new users' accounts and profiles and dealing with password issues
  • Prioritizing and managing many open cases at one time
  • To redirect or escalate support requests to the appropriate member of the IT Support Centre