Collins
Personal data and contacts will be open only to employers with access to CV database
IT support officer 150 000
Job Type: Full-Time

Education

From 0 to 2007
Yaba College Of Technology
No added languages

Experience

EndUser Support
Computerware House Group
July 2009 - Present Day (7 years 9 months)
  • Providing support for Desktop applications (ICA Clients, Office, Operating system, Outlook, etc.)
  • Windows 7 and Exchange 2010 Deployment planning
  • Create and maintain system documentation
  • Excellent oral and written communication skills and ability to prioritize tasks
  • Building and managing image(s) of desktops and laptops
  • Diagnose, analyze and resolve user Laptop, PC or handheld devices software and hardware issues.
  • Recommend, purchase, configure and install laptops, PCs, handheld devices and computer related equipment
  • Maintain software and hardware inventory records.
  • Train and coach users regarding effective use of computer software and hardware in windows, Macintosh and other computer desktop environments.
  • Evaluating and implementing new Desktop PC software for user departments and Vendor integration.
  • Tracking software licenses and providing daily support for copiers, printers and Antivirus software.
  • Working with vendors and other desktop and user application support to ensure smooth running of the IT department, data center and customer care.
  • Implement and maintain the standards of platform production assets inventory and vendor coordination.
  • Provide first line technical support to Avaya, Tabs, and other call center applications.
  • Resolving first line and second line incidence regarding network and connectivity issues.
Network Administrator
Turner Technologies ISP
June 2005 - July 2009 (4 years 2 months)

Analyze, design, test, and evaluate network systems, such as local area networks (LAN), wide area networks (WAN), Internet, intranet, and other data communications systems. Perform network modeling, analysis, and planning. Research and recommend network and data communications, Hardware and software, telecommunications specialists, Good PC skills, including MS Office and general PC knowledge, Excellent communication skills, TCP/IP Routing Protocols, Switching Technologies, Excellent customer care skills, Modem configuration Sky edge Ip, Sky edge pro, Router and Switch Configuration, Data Processing & Information Systems, System Engineering, Ability to understand the design and good trouble shooting skills, Knowledge and experience on firewall devices from different vendors like Cisco and Juniper Hands-on experience on networking devices from different vendors like Cisco, Excellent skills with Windows Operating System ,Basic Troubleshooting skills and Hands on Experience on Hardware installation, system Assembly, Maintenance, Data Communication and Internet Connectivity, LAN Structured cabling, Assisting in Design and Implementation of LAN.

System Engineer
Trilogic Consult Ng
April 2003 - May 2005 (2 years 2 months)
  • Assembling of VSAT Hardware such as LNA, Feed horn, BUC, Setting Azimuth, Elevation Using Compass and Inclinometer. Terminating and Connecting the Feeder Cables. Entering and Configuring the MODEM, Tracking the Satellite and Commissioning the VSAT.
  • Provision of wireless links, networking, Computer repairs and troubleshooting link failures.

LAN Structure Cabling – Oceanic Banks

LAN Structure Cabling – Gtbanks

lekkiphase 1, Lagos Workstation configuration & LAN setup for 200 users