ValuePlus Business Solutions is a nationwide licensed ISP in Nigeria currently operating more
than 2000+ users with BWA solutions.
-> Ensure the surveillance, organization and motivation of all team members under NOC
-> Define the NMS system set-up.
-> Deploy and configure servers (Windows & Linux), design SME network for clients.
-> Review and take actions on all change request (CR) received.
-> Ensure data security and customer privacy
-> Provide Level 3 Support
-> Prepare and maintain SLA for customers.
-> Check whether network performance reports are generated as desired pattern and
delivered on time
-> Recognize training requirements and give coaching where applicable
-> Check the working environment and conditions of employment
-> Have efficient and documented routines/procedures with all concerned inner working units
like: different system support unit inner working operators, deployment unit, monitoring and
administering unit etc.
-> Manage and Maintain IP Network
-> Manage update/ change of all documents in various procedures binders whenever required.
-> Provide the operation director with report of NOC performance on a schedule basis
-> Attend NOC meetings about NOC activities
BracNet is a joint venture company with US investors gNET/DEFTA and later on partnership with KDDI (2nd largest cellular company of Japan).The ISP is providing internet whole over the country.
-> Deploy and maintain Active Directory infrastructure
-> Maintain Exchange Server 2003
-> Provide Level 2 support
-> Monitor network and maintain log
-> Generate report and attend meeting.
Maintain, Monitor & Administering the Network Operation of the nationwide BWA ISP Project
consulting by Latitude Broadband Inc.(an international IT consulting firm).The ISP is providing
internet connectivity using Motorola Canopy wireless devices(5.4GHz).
-> Monitor network by 24x7 shifting duty using various tools & applications(NetSys, Cacti,
MRTG, Nagios, Webgrapher)
-> Manage & Administer Account related issues using tools (AXS Manager, ProvSys, CRM)
-> Manage, administer and maintain DHCP server and database.
-> Manage & administer Motorola wireless devices (CPE & Access Points) by Prizm server like
as, CPE Provisioning, accepting, license Upgradation etc.
-> Assign Bandwidth, IP & AXSKey.
-> Provision, configure network elements & services (BTS, AP, Routes, OSPF, BGP and SW
-> Troubleshoot various problems escalated by Technical Support (Network, System &
Wireless related issues).
-> Check MySql database, resolve & update problematic sections.
-> Check various logs, firewalls, configurations & backup, restore configurations & services
(Static Routing, OSPF, BGP, AXS Controller, EDGE SW, BH SW, EDGE Router, NAP Router,
BDR Router etc).
-> Secure network from various kinds of malicious activities (e.g. spoofing, sniffing,
spamming, DOS/DDOS & various attacks)
-> Provide L2 support, training & prepare reports.
Handle each and every training related task such as:
->Communicate to Head Office,
->Students counseling, prepare manual and class schedule
->Conduct advertisement and prepare branch budget
->Provide Windows Server 2003 Administration training
Provide Dialup solutions as Level 1 support engineer.
Worked as an Assistant Network Engineer. Implemented small & medium size enterprise
network (eg. Bangladesh Film Development Corporation). Various network troubleshooting
Deliver Hardware, Networking Fundamentals training class..
Certified Ethical Hacker(CEH)
Microsoft Certified System Administrator(MCSA)
Information Technology Infrastructure Library V3 Foundation (ITILV3F)
One Year Diplomain in Internetworking Technology
Topic: ECDL/ICDL, A+,Network+, MCSA with Security,RHCE
Organization: IDB-BISEW Scholarship Project
Duration: 1 Year
Topic: CCNA Contents
Organization: Proshika Computer Systems Trust
Duration: 2 Month