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Joshua
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Information communication & technology officer
Job Type: Full-Time

Education

From 0 to 2010
Lagos State Polytechnic
No added languages

Experience

IT - Network Support Officer
PZ Cussons Nigeria PLC
March 2011 - Present Day (6 years 1 month)

Job Responsibilities:

  • Development and administration of LAN.
  • Installs local area networks including network servers, hubs, routers, workstations, printers, and other peripheral devices.
  • Operate and maintain local area networks, track significant problems, monitor performance, and perform upgrades to hardware as required.
  • Install or modify existing installations of networked computer hardware, software, and other components.
  • Assists in developing and providing training to building level faculty and staff in the proper operation of the local area network.
  • Ensuring and maintaining a stable, secure, and robust network infrastructure.
  • Maintain and support the network infrastructure to support all forms of data communication.
  • Manage Cisco Router, Switches and 3Com hubs configuration for LAN interface.
  • Ensuring day-to-day running of Network Services to meet 99.9% availability using the following network monitoring & analysis software –Look@LAN, Whatsup Gold (ver8) and PRTG network monitoring software.
  • Report generation on network availability.
  • Configuration of Avaya phone via PoE enabled switch or PoE adapter.
  • Setting up of Avaya Polycom device for Teleconferencing.
  • Quarterly Preventive Maintenance on the equipments.
  • Supervising outside Contractors.
System Administrator
Intercontinental Bank PLC
August 2007 - March 2011 (3 years 8 months)
  • Configuration of systems for banking operations.
  • Networking of systems via LAN.
  • Systems repairs, servicing, troubleshooting and preventive maintenance.
  • Installation of software.
  • Creation of backup and recovery policy.
  • User’s administration (set up and maintaining account).
  • Monitoring and optimizing system performance and reliability.
  • Update system as soon as new version of OS and application software comes out.
  • Supporting Windows OS and basic desktop applications.
  • Installation of Printers (Network or directly attached).
  • Printers troubleshooting.