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PATRICIA
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Information technology 4 000 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2007
AMBROSE ALLI UNIVERSITY, EKPOMA
COMPUTER SCIENCE
From 0 to 2014
UNIVERSITY OF BENIN
MASTERS IN BUSINESS ADMINISTRATION (MBA)
Languages:
English

Experience

BRANCH INFORMATION TECHNOLOGY SUPPORT OFFICER
WORK FORCE MANAGEMENT CENTER (ECOBANK NIGERIA LIMITED)
February 2012 - Present Day (5 years 5 months)
• Provision of firs tier support to PC users in over 5 branches. • Configuration of all PC users to the branch network. • Providing technical support to LAN and WAN and MAN infrastructure • Hardware Repair / Trouble shooting • Periodic preventive maintenance of systems • System/PC software troubleshooting and Repairs /printer installation • Ensuring availability of link by communicating with IT-telecommunication unit • Installation and support of computer Software and MS Office tools and other Business applications. • Cloning/formatting PCs • Managing the SharePoint site of the branch, which include but not limited to: maintaining branch portal; training of branch staff on portal features and usage; training of branch staff on portal security; first level support on branch portal issues • First level ATM troubleshooting and Maintenance. • Ability to Implement databases back up, recovery and archiving functions
BRANCH IT SUPPORT
OCEANIC SECURITIES INTERNATIONAL LIMITED
January 2008 - February 2012 (4 years 1 month)
• Provision of firs tier support to PC users in over 5 branches. • Configuration of all PC users to the branch network. • Providing technical support to LAN and WAN and MAN infrastructure • Hardware Repair / Trouble shooting • Periodic preventive maintenance of systems • System/PC software troubleshooting and Repairs /printer installation • Ensuring availability of link by communicating with IT-telecommunication unit • Installation and support of computer Software and MS Office tools and other Business applications. • Cloning/formatting PCs • Managing the SharePoint site of the branch, which include but not limited to: maintaining branch portal; training of branch staff on portal features and usage; training of branch staff on portal security; first level support on branch portal issues • First level ATM troubleshooting and Maintenance. • Ability to Implement databases back up, recovery and archiving functions