Server and Storage Installation
Use Customer service application to resolve issues.
Infrastructure Refresh/Upgrade(Server and Storage) IBM Power system, Tape Library and Netapp storage in CBN Abuja and Lagos office
Installation of IBM Blade center in Napims Office
Installation of IBM System x in Union Assurance
Response/resolution SLA targets for PMTS tickets
Loading and Deployment of DELL System.
Installation, Maintenance and Troubleshooting Problems Relating to Network Printer Devices.
Provide Computer Support for the users as assigned by the management and Dispatchers
Diagnose and troubleshoot Network/NT related computing problems and associated peripherals.
Update PMTS Tickets to reflect the status of a problem.(using REMEDY APPLICATION)
Setting-up of training room for users (mini project)
Laptop deployment and setting up of the VPN, and Synchronization of lotus note.
Telecoms and infrastructure team (EMIT)
End user support (Office, Residential, Equipment rooms)
Running check of all the remote site daily.
PABX Technical support in all ExxonMobil Remote Site ( Erriccson MD110, Nortel Meridian,) using (Procomm Plus)
Voicemail System Management (OCTEL AND CALLPILOT)
Environmental Monitoring Device (SensaPhone) setup and maintenance
Supporting Third party Contractor in resolving problem (Resourcery Limited, DCC Satellite & Networks Ltd, Telnet, and Dizengoff