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Imaikop Anne
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Learning and development manager 300 000
Job Type: Full-Time


From 0 to 2005
University of Nigeria
No added languages


customer service officer & HR representative
First Bank Nigeria Plc
August 2007 - November 2010 (3 years 3 months)
  • Responsible for dealing with customer relevant queries, complaints and

request for information on various products and services

  • confirmed customer understanding of solutions and provided extra

customer education as required

  • Ethical answers to customers queries in an informative way..
  • Confidential handling of customers businesses, with care and responsibility.
  • Excellent written and verbal communication skills, with an eye for detail.
  • Extremely productive in a high volume, high stress, environment.
  • Managed a high-volume workload within a deadline-driven environment