customer service officer & HR representative
First Bank Nigeria Plc
August 2007 - November 2010 (3 years 3 months)
- Responsible for dealing with customer relevant queries, complaints and
request for information on various products and services
- confirmed customer understanding of solutions and provided extra
customer education as required
- Ethical answers to customers queries in an informative way..
- Confidential handling of customers businesses, with care and responsibility.
- Excellent written and verbal communication skills, with an eye for detail.
- Extremely productive in a high volume, high stress, environment.
- Managed a high-volume workload within a deadline-driven environment