Team lead Qmt/sr
June 2015 - February 2016 (8 months)
The process of planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements.
Prepare monthly, quarterly and annual reports for the office.
Identify and report logistics difficulties and problems that merit management attention.
Facilitates all shipment and distribution of supplies and ensure efficient and effectiveness.
In charge of the preparation of the daily reports of inventory.
Created and monitored Key Performance Indicator (KPI) for delivery associates and hub performance.
Performed root cause analysis for frequently occurring issues and provided permanent fix
Minimizing backlogs, by implementing a strict process of packages in flow from Pickers – packer- inbound-network- Last mile hub.
Operations and Logistics
Database management and Report generation
Setting up Ground shipments with follow-up to ensure correct execution
Tracking deliveries on a daily basis to ensure timely arrival
Determined best methods of shipment for customer satisfaction and company profitability
Created and Implemented and automated queue monitoring report, to monitor all hubs/ departments across Nigeria.
Implemented a smooth flow from Forward-Reverse logistics, From Merchant to customers, B2B logistics.
Maintaining client to Merchant relationship Data analytics and Report generation Created and monitored Key Performance Indicator (KPI) for pickers and outbound team.Order Processing and Inventory control: Reporting and Analytics (Weekly & Monthly). Quality Control: Reporting and Analytics