Handle all phone and face-to-face interactions with customers.
Collecting customers' information and handling customers' needs.
Handling and managing customers' questions and claims.
Open customers' accounts and maintain their records.
Network with all deparments involved in customers' claims.
Report to management.
I contributed to sustaining the organization's customer base and customers' trust and patronage.
Sampling and analysing packaging materials to ensure compliance with organization's specifications.
Ensuring quality labels on all packaging materials in store.
Regular packaging materials' store inspection and audit to ensure compliance with organization's specifications.
Reporting to line manager.
I contributed in maintaining quality and organization's high standards by ensuring all packaging materials passed quality checks before being used on production floors.