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Chinenye
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Management Trainee 80 000
Job Type: Full-Time

Education

From 0 to 2012
Nigerian Institute of Management
From 0 to 2010
University of Nigeria, Nsukka( B.Sc Microbiology, 2.1)
No added languages

Experience

Customer Service Executive
Kinetic Global International, Lagos
July 2012 - Present Day (4 years 10 months)

Responsibilities:

Handle all phone and face-to-face interactions with customers.

Collecting customers' information and handling customers' needs.

Handling and managing customers' questions and claims.

Open customers' accounts and maintain their records.

Network with all deparments involved in customers' claims.

Report to management.

Achievements:

I contributed to sustaining the organization's customer base and customers' trust and patronage.

Quality Assurance analyst(with emphasis in Quality Packaging)
Cadbury Nigeria Plc, Lagos(NYSC)
July 2011 - June 2012 (11 months)

Responsibilities:

Sampling and analysing packaging materials to ensure compliance with organization's specifications.

Ensuring quality labels on all packaging materials in store.

Regular packaging materials' store inspection and audit to ensure compliance with organization's specifications.

Reporting to line manager.

Achievement:

I contributed in maintaining quality and organization's high standards by ensuring all packaging materials passed quality checks before being used on production floors.

Additional information

About Me
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