Chioma
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Management position
Job Type: Full-Time

Education

From 0 to 2005
) Lagos State University
From 0 to 2001
University Of Ibadan, Ibadan
No added languages

Experience

Service Manager
KeyStone Bank
October 2008 - Present Day (8 years 7 months)
  • Provide overall leadership and direction for service delivery at the branch, coordinate operations, processes, customer services, physical structure and utilities and general administration of the Branch.
  • Ensures a conducive business environment for staff and for customers
  • Ensures effective and efficient service delivery to customers using the branch channel
  • Participate in the development of the Bank’s corporate strategy and act as support to the Branch BBM.
  • Oversees the preparation of the branch’s annual budget and monitor the implementation to minimize overruns/variances
  • Create an environment in which information is effectively shared among staff and issues are promptly resolved
  • Ensures that the branch conducts each days business within the Banks’ operating policies, ensuring that all transactions are balanced at the close of each business day
  • Co-ordinate and supervise all operational units and ensures strict compliance with regulatory standards and policy.
  • Ensure the maintenance of all proofs and the proper documentation of all transactions
  • Co-ordinate activities that ensure that current operations, practices and processes are in alignment with the best practices
  • Conducts regular review of branch operations in order to ensure that standards are maintained and improved upon.
  • Ensure customer complaints are promptly addressed and resolved
  • Confirmation of Manager’s cheques (Draft).
  • Ensure that the branch’s Assets and other infrastructural facilities are adequate, functional, secure and able to support the business objectives as well as complement the corporate image/identity
  • Authorization and of outward and inward clearing cheques. .
  • Authorization of processed form M.
  • Authorization of processed Salary uploads
  • Authorization and remittance of Import duty payments.
  • Preparation and Reconciliation of monthly proof of GL accounts.
  • Authorization of processed RTGS, NEFT and NIBBS transactions.
  • Authorization of Domiciliary transfers.
  • COT and overdraft maintenance.
  • Authorization of Account Opening
  • Authorization of MTO’s and collection accounts.
Financial Accounting Supervisor
Hallmark Bank Bank
January 2001 - January 2006 (5 years 1 month)

 Authorization of Posted Entries, via: payroll, fixed assets and medical bills.

 Call over of Posted and Authorized Entries

 Head Office Petty cash: Paying staff Cash Advances and Staff Claims

 Account reconciliation.