Manager, Retail Sales/Customer Care, Globacom Limited
Achievement to date:
During this period in view, I ensured optimal customer satisfaction, thereby contributing to the increase in subscriber base of the Company in the North West region of Nigeria. The number of High Net-worth Individuals (HNI) was also increased and serviced especially within Kano and the neighboring States like Jigawa, Katsina, Zamfara, Yobe and part of Kaduna States. This was made possible by establishing excellent relationships with each of them and also attending to their issues promptly. This however did not affect the quality of services rendered to low end subscribers.
well their costs and benefits.
at all times.