responsible for the planning, management, co-ordination and financial control, installation and implementation of File Sharing Local Area Network and Cloud solution project
ensuring the job is done with an eye on accuracy of project objectives, on time and withing budget
representing the client's interest
organising the various professional people working on the same project
making sure that all the aims of the project are met
making sure the quality standards are met
keeping track of people and progress
recruiting specialists and technicians
monitoring technicians to ensure guidelines are maintained
accounting, costing and billing
compiling, making checklist and submitting of completion report.
Scheduling number of staff, ensuring that all ticketing systems are in working condition and troubleshooting any problems.
Communicating courteously with customers by telephone, email, letter and face to face
Preparing TSR (total sales record) of my unit and sending to the accounts department and copying the M.D
Learning about the organisation's services and keeping up to date with changes.
Recognizing sales opportunities when dealing with customers
Making hotel and ticket reservations, issuing tickets and ensuring the customer understands the ticket class rules, and penalty.
Ensuring customer expectations are exceeded and putting a smile on every customer’s face
i've learnt over the years and do beleive that the little things make up the big things therefore the importance of detail cannot be overemphasized from servised based industry of airline ticketing, satisfying every requirement of the customer effectively and efficiently to managing projects; taking time to ensure and oversee everyone does their job properly and in the appropriate way.
my hobbies are: Chess, Reading, Swimming and Meeting People