mayowa
Personal data and contacts will be open only to employers with access to CV database
Managerial position
Job Type: Full-Time

Education

From 0 to 2012
Career Forte Ltd / Customer Service Training Institute, USA
From 0 to 2004
olabisi onabanjo university, ago iwoye
From 0 to 1997
ilupeju grammar school, oshodi
No added languages

Experience

retail branch manager
keystone bank ltd
July 2012 - Present Day (5 years 1 month)
  • Managing the branch portfolio
  • Sourcing for viable and profitable business for the branch
  • Coordination of the different units in the branch.
  • Monitoring financial transactions
  • Preserving a professional environment
  • Dealing with customer service or satisfaction issues
  • Overseeing the efficient day to day processes
  • Ensuring the staff work in line with the bank’s new business model.
  • Approval for all expenses incurred in the branch.
  • Representing the branch in regional meetings and other business meetings.
  • General overview and maintenance of the branch.
team lead, mass retail
keyston e bank ltd
November 2011 - July 2012 (9 months)
  • Maintenance & supervision of consumer’s transactions.
  • Consumer loans processing for customers of the branch.
  • Identify and sign on prospective customer.
  • Customer relationship management.
  • Training of new hires and other retail team members
  • Provision of easy banking solutions to customers via E-banking products such as Payroll solutions, POS etc.
  • Deposit mobilization.
  • Preparing of weekly branch performance report.
  • Processing of customer’s credit requests and monitoring of approved credits facilities.
  • Creation of quality risk assets with a view of meeting customer’s needs.
  • Debt recovering for the branch.
retail asset officer
bank phb plc
September 2008 - April 2009 (7 months)
  • Handles risk asset creation for four different branches
  • Report directly to the retail asset coordinator.
  • Preparing of the regional asset sales weekly report for the retail asset coordinator.
  • Review applications for credit facility in line with bank’s policy and make appropriate recommendations
  • Monitoring investment portfolio of customer’s with the branch
  • Preparation of credit memos for approvals
  • Creation of quality risk assets with a view of meeting customer’s needs.
  • Processing of customers credit requests and monitoring of approved credits facility
  • Tracking of customer’s loans and investments
  • Process customers security release document
  • Debt recovering for the region
retail sales nurturer
bank phb plc
January 2008 - September 2008 (9 months)
  • Credit Mobilization – overdraft, Asset acquisition etc
  • Maintenance, management & supervision of consumer’s transactions
  • Deposit Mobilization
  • Customer Relationship Management
  • Development of various marketing strategies towards the achievement of set targets.
  • Solicit and market for customers.
  • Creation of quality risk assets for customers of the branch
  • Private banking services to high net-worth individuals
  • Monitoring of investment portfolio for customers of the branch
  • Account Opening
  • Relationship management
direct sales agent
first city monument bank
July 2007 - January 2008 (7 months)
  • Deposit mobilization
  • Customer relationship management.
  • Aggressive marketing of FCMB consumer banking account products.
  • Mobilization of deposits, staff salary accounts
  • Short term credit packaging.
  • Tracking of customer’s loans and investments.
Classroom Teacher (NYSC)
Ministry of Education, Sokoto State
February 2006 - February 2007 (1 year 1 month)

Job Functions Handled

  • Teaching
  • Computer Laboratory Management
  • Introduction of entire school students and members’ of staff to the use of computer.
front Desk Officer
Oloruntobi Hospital
January 2005 - December 2005 (1 year 1 month)
  • Record keeping
  • Call management
  • Information management
  • Client and Patient relationship management