Charles Nnamdi
Personal data and contacts will be open only to employers with access to CV database
Marketing executive 100 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2010
Southampton Solent University, Southampton, United Kingdom
From 0 to 2005
Nnamdi Azikiwe University, Awka, Anambra state, Nigeria
No added languages

Experience

Sales Advisor
Home Appliance Guard, Southampton, United Kingdom
September 2012 - October 2012 (2 months)

·Contacted businesses and private individuals by telephone to persuade them to take on different insurance cover with clear convincing statements of their benefits

·Delivered prepared sales talk, read from scripts that described products and services, in order to persuade potential customers to purchase company products and services

·Received inbound calls and addressed complaints made by customers in a swift and efficient manner

·Created direct debit accounts for the payment of monthly insurance premium

.Ensured personal details and account information provided by customers are accurate and correctly entered into the computer

.Carried out other activities that conformed with the rules and regulations laid down by the Financial Services Authority (FSA) and the company

Customer Service Representative
Jojos Health and Fitness, Southampton, United Kingdom
October 2010 - August 2012 (1 year 11 months)
  • Compiled monthly sales figures and analysed them graphically to compare membership growth, identified losses and recommended action plans to boost sales
  • Developed promotional offers that helped increase membership size and benefited both the business and members
  • Persuaded prospective members to take on different membership deals with clear and convincing statements of their benefits
  • Was responsible for setting up new accounts, freezing and cancelling club membership accounts and providing quick feedback as required
  • Communicated club membership benefits to non-members through telephone, email or one to one conversation
  • Monitored club membership accounts to ensure they are active, valid and regularly updated
Marketer
Spring Mortgage Plc, Lagos, Nigeria
June 2008 - August 2009 (1 year 3 months)
  • Was responsible for the marketing of mortgage products, established and managed relationships with customers and businesses
  • Created new accounts: savings, current and fixed deposit accounts and ensured the proper management of these accounts
  • Worked with the line manager to design a beneficial long term loan repayment plan that encouraged co-operative societies to obtain, repay and take up further loans
  • Identified potential customers and assisted them throughout the mortgage application process
  • Worked with the credit and risk management department to assess the applicant’s credit worthiness to determine the amount of risk associated with the loan
  • Among a team of five that mobilized deposits and helped motivate team referrals
  • Ensured the recovery of all credit facilities and bad loans
  • Followed up existing customers to provide further advice during the lifetime of their mortgage and provided further services where appropriate
  • Prepared and presented credit facilities to the management for approval

Additional information

About Me
Career Summary; To secure employment with a dynamic and result oriented organisation that will offer the opportunity for growth and recognise individual contribution to the corporate objective while making myself relevant, dependable and indispensable.