OLORUNJU TAIWO
Personal data and contacts will be open only to employers with access to CV database
Marketing officer 60 000
Job Type: Full-Time , open to relocation

Education

From 0 to 1998
YABA COLLEGE OF TECHNOLOGY
No added languages

Experience

CLIENTS RELATIONSHIP
TELEO CONCEPTS LTD
April 2005 - February 2012 (6 years 11 months)
  • Develop and maintain comprehensive customer/client database profile. Thus enhancing customer loyalty, proper relationship management and portfolio structure analysis.
  • Present to management periodic statistics; report on total numbers of renewals, total numbers of reported problems, and total numbers of closed and pending issues.
  • Provide strategic leadership / direction with field business development officers.
  • Develop and achieve performance goals (long/short term) and objectives in order to achieve customer promise expectations.
  • Ensure performance and acceptance of customer service delivery and implement changes to advance customer understanding and use of service and product.
  • Follow up on every client that called in for support, re-opening unsatisfactorily resolved issues and monitor progress to a complete and satisfactory resolution to retain market share.
  • Identify market opportunities and translate them into commercially rewarding relationship.
SALES EXECUTIVE
BUREAFAX TECHNOLOGIES LTD
June 2002 - March 2005 (2 years 10 months)
  • Perceive new needs and opportunities, prepare and submit plans accordingly.
  • Preparation of daily call memos.
  • Better manage and coordinate every marketing effort to ensure that higher percentage of pre-sales efforts translates to quotation, invoice, payment and delivery.
  • Client relationship management
  • Sales of MICR Systems (Pre & Post Encoders) and consumables including Point of Sales & Bank Terminals.
  • Review existing proposal to current one and create new boilerplate proposals where there was none for every product line
SUPERVISOR
WOODLAND CREATION NIG. LTD
April 2000 - February 2001 (11 months)
  • Report coherently and promptly, prevailing or changing business trends, customer complaint and satisfaction, competitors activities to management
  • Initiation and operation of dynamic and vigorous business development/ management policies.
  • Facilitate / Training on sales processes and effective selling technique.

Additional information

About Me

To work harmoniously with exiting staff in order to aid teamwork and effectively utilize potentials embedded in me towards achieving the goal(s) and objectives of the organization.