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chiebonam helen
Personal data and contacts will be open only to employers with access to CV database
Mobile Banking Support Executive 95 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2008
University of Nigeria Nsukka
Sales Management
Languages:
English

Experience

Virtual Agent Manager
eTranzact International Plc
August 2015 - Present Day (1 year 7 months)

Responsibilities and Accomplishments
- Sourcing and relationship management of virtual agents
- Customer relationship management
- Educating agents and prospects via seminars,trainings,email and sms blasts

Mobile Banking Support Officer for Union Bank of Nigeria Plc
eTranzact International Plc
April 2014 - Present Day (2 years 11 months)
1. Creating awareness about mobile banking to her customers and on boarding them on the platform 2. Getting feedbacks/ suggestions/ complaints from customers and relaying it back to the company 3. Customer relationship management
Sales Supervisor
Akudex Consolidated Ltd
December 2010 - November 2013 (3 years )
1. Recording of daily sales 2. Customer relationship management
Business development officer
9jahotels Services Ltd
April 2010 - October 2010 (7 months)
1. Creating awareness about online hotel reservation portal 2. Negotiating with hotel owners and tourist centers to advertise on our portal 3. Customer relationship management
Marketing Officer
Zenithbank Plc, Coker branch
February 2009 - February 2010 (1 year 1 month)
1. Source of funds 2. Customer relationship management 3. Preparation of weekly report