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Christopher
Personal data and contacts will be open only to employers with access to CV database
Network Engineer
Job Type: Full-Time

Education

From 1999 to 2003
Ambrose Ali University, Ekpoma, Edo State.
Computer Science
Degree
From 1985 to 1991
Ujoelen Grammar School, Ekpoma, Edo State.
SSCE
High School (S.S.C.E.)
From 1994 to 1995
Ugbegun-Ebudin secondary School, Ebudin, Edo state
S S C E
High School (S.S.C.E.)
Languages:
English Fluently

Experience

Network support engineer
Vangage limited
July 2006 - Present Day (11 years 1 month)

· Performs primary network system administration on network servers as needed.

· Installs, configured print server and networking the organization’s computers to share the printer

· Uses established tracking system to log requests; monitors progress, tracks problem resolution.

· Works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implementation.

· Installing, configuring and maintenance of routers, switches, servers and indoor access point for both office and customers.

· Troubleshoot wide area networking and local area networking and telephone problems.

· Carry out daily back-up of the Company most crucial database on an external back-up media, thus ensuring data security.

· Trains end-users on the use and features of the various operating systems and applications on the various platforms.

· Identifies, troubleshoots and resolves hardware, software and network related problems encountered by staff on their PCs in the organization.

· Configuring and deployment of various last mile internet wireless radio equipment ranging from 2.4GHz to 5GHz frequencies for customers.

· Upgrading and reloading of firmware for those radios that needed to be upgraded or reloaded as directed by the manufacturers.

· Remote monitoring of all the Point of Presence, servers and network switches using utilities software like Freeping, Solarwind, using ping command.

· Setting up of wired and wireless hotspots for hotels, café and schools.

· Installs and configures Windows operating systems, Linux (Red Hat) OS in response to the demands of the organization.

· Establishing Point-to-Point internet Link between two distant offices for the shearing of common resources. Also point to multi-points between base stations to customer’s premises.

Network/Technical Support Engineer
SolReb Resources Limited
July 2005 - May 2007 (1 year 11 months)
Rivers
Port Harcourt
IT TECHNICAL SUPPORT/CUSTOMER’S SERVICES * Internet Access set-up, installations and commissioning for clients. * Provide technical support for clients in the areas of link failure and inability to connect to the internet. * Reinstallation of new radio in place of bad one for customers. Documenting of the job carried out and file same in the official database system. NETWORKING (INSTALLATION OF LAN AND WLAN) LAN /WAN set-up and administration, troubleshooting and security. TCP/IP configuration of LAN server and other workstations using various Window Operating Systems for effective Internet and data sharing within the network. Structured cabling, termination of Ethernet cable on patch-panel with RJ45 connectors. SYSTEM INSTALLATIONS, ANALYSIS, REPAIRS & TROUBLESHOOTING Software / Hardware installations (Fax, Printers, Systems components, etc). Systems repairs, upgrade & optimization, PC building/cloning.
Heldesk Support/Customer Care
SolReb Resources Limited
January 2004 - June 2005 (1 year 5 months)
Rivers
Port Harcourt
Rendering first level of support to customers who are unable to connect to the internet. Maintain inventory of all the installation materials and reporting to supervisor. Open a trouble ticket for the customer stating the nature of the problem and assign it to the field support engineer in a case where the issue is not resolve on the phone. Monitor all the servers on the network to ensure prompt action in case of any failure. Designed documentations and forms for reporting of field works and other information. These include Site Survey Sheet, Client Trouble Ticket, Site Activation Form, Incident Report Form, and Job Completion Form. Enter new customers’ details and equipment parameters into the company’s customer database server, this help in quick retrieval of client’s information.

Additional information

Referees
Mr Abiodun Akala (Director Vangage Limited) 08032372245.; Mr Dare Ojo-Bello (Director Matt-Obell Limited) 08060031112
Certificates, Courses, Trainings
Mikrotik Certified Network Associate (MTCNA 2009); Cisco Certified Network Associate (CCNA 2010).; Health Safety and Environment (HSE Level1 2013).;