Responsible for installation, configuration, layout and maintenance of all network components for the clients and within the organization.
To plan, design, analyse and provide technical support for data communications network.
To evaluate network technology and recommending purchases of network equipment.
To deliver excellent customer service/support at all times by having proper Knowledge on maintaining good relationship with clients, escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution and follow up on potential clients.
Proactively gather current customer data/information and regularly update client’s database to ensure reliability and accuracy.
Carry out surveys and manage projects as required and performs any other duties as assigned by the head of operations.
Trainee Design Engineer ~ Design backbone infrastructure including 2.4Ghz/5.8Ghz frequency microwave infrastructure, 802.11 WLAN standard microwave client access system and point-to-multi-point microwave client access base stations.
Trainee Network Design Engineer ~ Data and voice networks design, technical design, costing, proposal preparation, packaging and marketing support. LAN infrastructure including international standard structured cabling system, pre-sales survey/scope for customer LAN and WAN requirements.
Trainee Field Engineer ~ Perform installation of cabling infrastructure (data, voice and power), network configurations (enterprise LAN/WAN) and wireless. Adhere to quality standards, deadlines and budget.
Sales, installations and repairs of computer systems, create and Update spreadsheets and other necessary application forms for Sales documentation; Stock inventory; Troubleshoot LAN Networks and Training of new staff members.