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Nsmc engineer (data internet)
Job Type: Full-Time

Education

From 0 to 2010
National Open University, Victoria Island, Nigeria - M.Sc Information Technology
From 0 to 2006
Abubakar Tafawa Balewa University, Bauchi - P.Gd Electrical Electronic Engineering
From 0 to 2001
University of Ilorin, Ilorin, Kwara State - B.Sc Computer Science
From 0 to 1994
Unilorin Secondary School, Ilorin, Kwara State
No added languages

Experience

IT System Engineer/Project Manager
BancTec Africa Service Ltd
January 2006 - Present Day (11 years 4 months)
  • Deploy, maintain, monitor and support all Windows infrastructure-related activities
  • Building and configuring systems (hardware, software, file systems)
  • Manage the design, deployment, monitoring, maintenance, development, upgrade and support of all Windows servers, hardware, software and peripherals
  • Manage the design, deployment, monitoring, maintenance, development, upgrade and support of all VMware systems (VMware ESX / ESXi and Virtual Center)
  • Manages the development, implementation and deployment of business specific IS applications including management of external vendors and liaise with third party support vendors for the support contract consistent with company policy and standards
  • Perform data backup procedures and reliability of backup systems i.e. Backups to tape media (DAT, Tandberg, Mo-Disk, Network Storage etc), Backup via network. Creating Systems/Servers images for fast recovery from downtimes, and creating redundancies for systems.
  • Storage, Arrays, SAN Switches, Tape Libraries, SAN design, Virtualization strategy, Backup & Replication solutions, and tools to manage performance, availability and capacity
  • IT service helpdesk to end users, excellent customer service skill, on call availability
  • Ensure the escalation of issues to different level subject matter in accordance to service level agreement
  • Supervise engineers tracking issues and service requests via phone, emails and chats
  • Act as member of a ticket queue system to address and resolve day to day support requests from the business
  • Proficient with HP, Dell servers (Deployment and Maintenance), Workstation, Desktop PC, TCP/IP, DHCP, DNS, VoIP, VPN etc. Performing backup and backup scheduling, recovery of OS, databases, applications and files on faulty severs.
  • Act as member of a ticket queue system to address and resolve day to day support requests from the business
  • Manage and support MS Windows architecture and system level resources
  • Accurate records and documentation of all issues, practices asset management according to asset management policy of the company, attend to IT service requests, change management, platform Optimization, prioritizing request in the IT helpdesk software tool
  • System/Network Administration, troubleshooting, Database Administration and maintenance (Client-Server). Routine health monitoring and fault restoration
  • Office suites of software (Microsoft, Open Office)
  • Virtualization, VMware ESX Server Infrastructure setup, Virtual workstation, Conversion, Import etc
  • Windows update server (WSUS) setup maintenance and administration
  • Installation of Rack infrastructures for array of Servers, UPS, KVM Switches, Cisco Router and Switches, Network Storage Systems and networking all equipment accordingly
  • Comprehensive hardware repairs, maintenance, networking, configurations and deployment of HP Servers. Raid 5, 6, & 10 systems, updating windows security/service packs and operating systems, antivirus updates and patches. Installing, deploying and maintain various company’s proprietary software
  • Microsoft Exchange, Active Directory, Outlook, Wireless, Network Security etc
  • Training of my company staffs and clients staffs from time to time (provide orientation to new users of existing technology, train staff about potential uses of existing technology, provide individual training and support on request)
  • Documents network problems and resolution for future reference, monitor system performance and implements tuning
  • Manage user accounts, permissions, email, anti-virus and anti-spam
  • Testing, parallel run and Migration of clients during systems upgrade
  • Strong analytical abilities and good professional office experience
  • Deploying business specific applications, managing IT infrastructure and compliance with IT security

IT Project Job Description:

  • Serve on the Project Leadership Team
  • Managing various projects from the design/conception to the commission of the projects and handover
  • Worked hand in hand with the software department, to test, repackage, upgrade and develop software solutions wherever and whenever need be
  • Meet with managers to discuss system requirements, specifications, costs and timelines
  • Ensure the team goals, as outlined in the team charter, are met
  • Participate in planning process by providing tasks, durations, and resources for the project plan
  • Conduct regular reviews of project status and timeline to understand dependencies among functional areas and to make adjustments as needed
  • Review project status in terms of individual functional/technical areas and/or milestones
  • Research on new method, and upgrade the routines adopted in carrying out duties in order to meet the company IT policy and SLA. Providing quality solutions to major incidents and complex business problems while delivering IT business systems, infrastructure and testing within scope, budget and tight SLA agreements
  • A regular contributor of ideas and solutions for changes to business processes. Render positive advice and observations to the management, write progress reports and summaries of various project being supervised and managed
  • Prepares project proposals for clients and other associated documents
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Identifies resources needed and assigns individual responsibilities.
  • Manages day-to-day operational aspects of a project and scope.
  • Effectively apply the company’s methodology and enforces project standards.
  • Prepares for engagement reviews and quality assurance procedures.
  • Minimizes our exposure and risk on project.
  • Ensures project documents are complete, current, and stored appropriately
  • Project Manager for the Installation, configuration, upgrade and deployment of the latest clearing solution software (FrontCollect) developed for Nigerian banks. Job duties involved customizing, testing, parallel run, and migration from the old clearing application to the new one.
  • Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
  • Defines requirements, plan project lifecycle deployment, resources and schedule for project implementation.
  • Create strategies for risk mitigation/contingency, plan and schedule project deliverables, goals, and milestones.
  • Directs and oversees project engineering team and manages conflicts within group.
  • Performs team assessments and evaluations. Efficiently identifies and solves project issues.
  • Demonstrates leadership to define requirements for project risk
  • Develop Requests for Proposals (RFP) for external services, design and maintain technical/project documentation.
  • Strong organizational, presentation, and customer service skills
Hardware/Network Engineer
Bellan Associate Limited
October 2003 - December 2005 (2 years 2 months)
  • Resident System/Network Engineer for Central Bank of Nigeria Jos
  • Installation, maintenance of hardware and peripheral. Troubleshooting and maintenance of system hardware and CBN Jos Local Area Network
  • On-call availability, Helpdesk/Supporting users
  • Repair of faulty systems and changing of defective parts, virus scanning and windows operating system update and patches, both on individual systems and entire network.
  • Documentation of issues and report writing, change management, platform optimization
  • Repair of Laptops and tablet PCs for users. Network configuration, optimization, troubleshooting and maintenance
  • Training of staffs on window based system
  • Windows operating system updates, hard disk scanning/defragmentation, cleaning and comprehensive maintenance of systems, withdrawing of obsolete system, generating reports, observations and recommendations.
Network Engineer/Manager
Pisgah Cyberworld
January 2003 - September 2003 (8 months)
  • System / LAN Administrator, hardware and network troubleshooting, maintenance and repairs.
  • Management of the affairs of the office and business, which includes paying of staff/workers salaries, liaising between the ISPs, accounting for daily transactions, and mapping out strategies to move the business forward
  • Managing, supervising and coordinating my staffs to achieve the company’s aims and objectives as stipulated by policy of the company.
  • Oversee the Daily running of the Company’s activities and Programs
  • Plan and Chart out alternative course of action i.e. set goals and objective that will help the Company’s meet up with preset goals and Objective.
  • Organize and Co-ordinate workforce (my Staff) and company’s resources towards achieving Organizational plans and goals
  • Direct and control company’s activities such that organizational goal is realize tentatively i.e. ensuring strict compliance to company’s policies and policy statement.
  • Represent the company in meetings and forum that will move the company forward.
  • Convey the heart of Top management to middle management and entire workforce.
  • Ensure that input by individual personnel in my workforce is enough and properly contributed
  • Appraise my working force and advise management on the type of motivate package to adopt.
  • Train and educate my workforce as regards to management, company products, strategies and operations
Systems Analyst/Engineer
IT Department, Central Bank of Nigeria, Abuja
January 2002 - January 2003 (1 year 1 month)
  • Part of the project team that worked with the Human Resources Management System Department (HRMS) using the software PeopleSoft to create, update and maintain the database of staffs in CBN branches all over Nigeria.
  • Took part in updating and automation of names of applicants that responded to the CBN advert for employment in the CBN HRMS Database.
  • Routine maintenance and repairs of system hardware, network troubleshooting and maintenance of all CBN branch offices in Abuja
  • Rendered helpdesk and support services to system users, through phone, trainings etc.