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KELECHI
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OPS support AND control assistant 2 800 000
Job Type: Full-Time

Education

From 0 to 2006
IMO STATE UNIVERSITY OWERRI
No added languages

Experience

EXECUTIVE ASSISTANT
FIDELITY BANK PLC
October 2008 - December 2010 (2 years 3 months)

 OPERATIONS DEPARTMENT

 Responsibilities included profiling customers to ensure that their financial needs or objectives are being met by providing the appropriate products and services.

 Responding to inbound telephone calls to the branch, responding to all visits and telephoned customer inquiries.

 Account opening (current, savings, fixed deposit account etc).

 Processing of clearing cheques(inward and outward).

 Issuing of manager’s cheque, re-issuing of manager's cheque, liquidation of manager’s cheque.

 Fix deposit booking.

 Daily reconciliation of the general ledger (sundries) accounts, collation and monitoring of daily expenses.

 Ensuring the cash in the vault is within its limits and also ensuring safe custody of items in the vault.

 Ensuring that the tellers adhere to the bank's policies and also ensuring good cash balance position of their till.

 Ability to adhere to bank’s policies and procedures to ensure that branch operations are in alignment with audit guidelines.