In charge of the mobilization to various offshore and onshore sites of 40 engineers, plan their training, plan their trips to various parts of the world especially Europe, USA and Britain. Also book flight tickets and plan trips abroad for senior management staff.
Process invoices after engineers have concluded jobs with customers
Was the main contact person for customers to make their requests, send queries and complaints.
Arrange meetings with customers and management staff
Arrange staff meetings
In charge of the dissemination of information from management to members of staff
Demonstrate high IT literacy when using applications to support business and administrative tasks, create and maintain reports, spreadsheets and documents, enter accurate system data.
process all hardship, field allowance and overtime payments for engineers
Organise all technical events, mostly for major oil industry customers such as Shell, Chevron and Exxon Mobil.
Maximized the utilization of the engineers and successfully increased the field service revenue from 800,000USD to 7,000,000USD within the space of 4 years
Winner of management's 'on the spot' award as best FSA
Worked closely with the Managing Director/CEO by scheduling appointments and meetings with clients, taking minutes of meetings and liaising with customers/clients as regards buying and selling of shares.
Managed a small team of Administrators, allocated work assignments and delegated workloads to provide an efficient service for clients.
Disseminated information to staff, trained and mentored the front office assistants to achieve their full potential for the business.
Accomplished at performing stock control, ordering materials and organising the office equipment maintenance.
Proactively updated the events diary, arranged travel and accommodation for manager and other staff.
Recruited people, maintained accurate personnel records including holidays, sickness and overtime data.