DAMILOLA
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Office manager / help desk staff / receptionist / HR / education couns 150 000
Job Type: Full-Time

Education

From 0 to 2008
University of Ibadan, Oyo State
No added languages

Experience

Office Manager / Help Desk Staff / Receptionist / HR / Education Counseling Officer (United Kingdom)
Dave Abion Consulting, (DAC) Lagos
September 2011 - Present Day (5 years 9 months)
  • Attending to all enquiries (including personal callers, emails, letters, telephones etc.) promptly and courteously, providing enquirers with accurate information speedily and tactfully.
  • Maintain an up-to-date applicants’ spreadsheet database and accurate applicant records per recruitment session.
  • Guiding students and their parents or sponsors on the choice of overseas institution and/or course of study and assisting in completing on-line or paper applications as and when necessary.
  • Deliver presentation on assigned institutions (in Scotland,UK) as designated by the Management
  • Following up vigorously and tenaciously on enquiries to ensure they are turned into registration.
  • Acting as a fast and reliable link between overseas institutions and DAC students to ensure speedy and accurate flow of information between both parties e.g. informing students about the progress of their applications and advising overseas institutions about the progress students are making on their visa applications and travel plans, etc.
  • Actively promoting the services offered by DAC through student counseling in the office and at Schools and Universities in Nigeria.
  • Counseling Students before they apply for visas and assisting them in completing visa application forms where and when necessary.
  • Representing the Company at Education Fairs and conferences organized by the Company or third parties such as the British Council and partner institutions in the United Kingdom.
  • Carrying out any other special duties and assignments as may from time to time be delegated by Management

HR Duties and Responsibilities

  • Plan, develop and implement a variety of human resource functions to support the attainment of the company goals and objectives
  • Assist in the resolution of human resource issues and promote enhanced organizational efficiency, communication and understanding
  • Take an active role in understanding business issues, recommend and develop approaches and programmes to address them in addition to delivering efficient and effective HR administrative support
  • Provide services that minimize conflict, promote a healthy working environment and improve industrial and employee relations
  • Assist in the recruitment, placing, on-boarding and deployment process for new staff
  • Carrying out any other special duties and assignments as may from time to time be delegated by Management
Office Administrator / Receptionist / Help Desk Staff
Solomonword International Education (SWIE), LAGOS
February 2011 - August 2011 (7 months)
  • Operate a variety of standard office machines including the computer, scanner, etc
  • Receive and reply mails and correspondence (via the internet) from clients and foreign

Partners

  • File data for clients and perform other routine clerical/ administrative tasks
  • Manage and organize the affairs of the company as regards the admission of students for foreign/ international education
  • Give counsels to clients on the choice of foreign schools and provide plausible and satisfactory answers to inquiries made
  • Create and manage a database system (using Microsoft office Access package) for clients update
  • Perform other receptionist duties
  • Perform Ad hoc duties