As the operations Supervisor it is my duty to lead,motivate and drive the team and business activities of the company in my unit and to achieve the set target and i report to the Regional Head Abuja/North
Pointing out/ identifying areas to be improved in the operations and also responsible for all discipline in operations and ensure policies and procedures are followed.I maintain the quality control standard through regular checks in operations for Abuja.
Presently the company has improved from 25% to 70%.
I worked as the manager for six years i make sure that guest needs are satisfied and that staff under me are well behaved to our customers and guest as well.
I make sure that the account sector is properly managed and that all accounts are balanced.
I was able to make so much changes like introducing life band in our bar and i also printed fliers and we share it to people and i make sure that all sections are in order
and the guest house was transformed from 20% to 90%.