Abednego Jacob
Personal data and contacts will be open only to employers with access to CV database
Operations Manager 100 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2007
Univeristy of Benin
No added languages

Experience

Manager
Special Brand Limited
April 2013 - Present Day (4 years 2 months)

  •  Develop initiatives to build sales, profitability and customer counts
  • Responsible to meet or exceed budgeted sales and profit goals.
  • Responsible for P&L performance
  • Oversee all administrative requirements including cash handling, maintenance and repair of equipment and other services.
  • Responsible for ensuring that all financial (invoices, reporting) and documentation, and other information required by HQ office departments are submitted in a timely and accurate manner in accordance with company policies and procedures

 

Team Member: CSR, Inbound Call Center
Spanco ChannelBPO Ltd Asokoro, Abuja
July 2009 - January 2013 (3 years 7 months)
  • Building brand loyalty and resolving subscribers request
  • Cross-selling and offering value added solutions to subscribers
  • Delivering high level of customer service (Quality) over the air
  • Sub-team training and service evaluation.
  • Periodic presentation and analysis of product and services
IT Officer
Edysyl Bookshops Ltd, Yaba, Lagos
January 2009 - July 2009 (7 months)
  • Up-time, maintenance of applications, data and ICT facilities
  • Responsible for network and IT management
  • Periodic staff training and department presentation
  • Liaison with IT vendors to ensure resources for support and maintenance of all outsourced services