AMINA
Personal data and contacts will be open only to employers with access to CV database
Passenger service agent 120 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2008
KWARA STATE POLYTECHNIC ILORIN
No added languages

Experience

PASSENGER SERVICE AGENT
ARIK AIRLINE LIMITED LAGOS
December 2013 - Present Day (3 years 5 months)

i) Dealing with passenger enquiries about flight departures and arrivals

ii) Checking passengers in

iii) Giving seat numbers

iv) Providing boarding passes and luggage labels

v) Telling passengers about luggage restrictions

vi) Weighing baggage and collecting any excess weight charges

vii) Taking care of people with special needs, and unaccompanied children

viii) Calming and reassuring nervous passengers

SECURITY OFFICER
FIRST NATION AIRWAYS LIMITED LAGOS
October 2011 - November 2013 (2 years 2 months)

 To ensure that unauthorized person don’t get access to the flight

 Profiling of all traveling passenger’s document’s ( visas and passport )

 Supervising the screening of passenger baggage’s for unwanted items to be detected.

 Take full documentation/supervising of the Baggage’s loaded and off-loaded from the Air Craft

 Ensure that all Baggage’s not attended to around the Air-Craft area are reported and Destroyed

 Search all traveling passenger’s boarding the aircraft

 Escort all traveling cabin crew from and to the aircraft

 Attend to all forms of ammunitions on board with proper documentations

 Write daily , weekly and monthly report when necessary

CUSTOMER LIAISON AGENT SUPERVISOR
AVIATION LOGISTICS AND MANAGEMENT LIMITED LAGOS
July 2005 - September 2011 (6 years 3 months)

 Protocol assignment for company’s clients

 Arranging traveling document for client’s ( Visas, tickets and passport )

 Arranging hotel reservation for clients

 Profiling of all traveling passenger’s Document’s ( visas and passports )

 Attending to all traveling document issues

 Preparing of agent’s roaster weekly and monthly

 Daily posting of agent’s to their duty post

 Attending weekly and monthly management meetings

 Attending Business and security meeting’s with company’s client’s

 Reporting to the security operations manager

 Writing of daily, weekly and monthly report of all operation’s

ADMINISTRATIVE MANAGER
DE-PALACE VENTURES LIMITED LAGOS
February 2001 - February 2005 (4 years 1 month)

 Administrative work in the office

 Customer care relation

 Receiving of cash payment

 Preparing and paying of staffs salaries

 Lodging of cash/cheques in the Bank

 Bank Reconciliation of company’s Accounts

 Reporting to the General Manager

 Writing of Daily, Weekly & Monthly Reports