CUSTOMER SERVICE REPRESENTATIVE
PAULSCO ELECTRONICS COMMUNICATION (MULTICHOICE DSTV SUPER DEALER)
September 2011 - December 2012 (1 year 3 months)
- Make payment into customers account.
- Check when a customer is due for another payment.
- Retrieve an outstanding debt in the customers’ account.
- Receive and record calls from the customers.
- Reconnect customers account.
- Make sure that the customer’s complaint is resolved.
- Create and Activate new customers’ account.