Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
PURPOSE AND OBJECTIVES: hybris helps businesses on every continent sell more goods, services and digital content through every touch point, channel and device. Join a team that promotes an empowered culture, allowing all employees the ability to contribute and to make a difference. We value people that do what it takes to deliver superior results to our customers. We embrace innovative technology and new ideas. At hybris you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills. As a member of the Platform DevOps team you will perform a variety of roles spanning the delivery, support and management of customer environments where hybris commerce solutions have been deployed and implemented as a managed cloud service. As a Platform DevOps Engineer, you will be involved in the implementation phase of projects as well as having technical responsibility for customer sites after they are live. This will involve working collaboratively with customers, partners and hybris Cloud Services teams to deliver hybris solutions through the project life cycle, as well as providing quality operational support after go-live to ensure high availability and performance of customer sites hosted by hybris Cloud Services.
EXPECTATIONS AND TASKS: Installation, administration and configuration of hybris multi-channel commerce software and solutions, including base applications (Apache, Tomcat, Solr) Troubleshooting and finding resolutions to complex technical problems across multiple tiers (web servers, application servers, database, search cluster, integrations, automation platform) Providing 2nd and 3rd level incident management support under ITIL based on your expert knowledge of the hybris platform and base technologies Application performance diagnosis and tuning using APM tools like dynaTrace Contributing to the development and support of the hybris Cloud Services automation platform to ensure it is working smoothly to perform regular deployments of custom applications, product upgrades, and configuration changes Contributing to the development and implementation of the standards and processes framework supporting the automation platform and hybris Cloud Services product Providing and maintaining technical documentation This role requires availability to on occasion work flexible hours, as well as occasional participation in off-hour on-call support rotations
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES / WORK EXPERIENCE: Minimum of Bachelor Degree in quantitative field - preferably Computer Science or related, or equivalent combination of education and experience Good understanding of high availability, multi-tier web infrastructure and architectures Linux administration skills (Debian, RedHat, or SLES) Strong experience with Apache servers and a solid understanding of common web technologies Experience in deploying and managing Java applications on Apache Tomcat Programming or scripting experience (Java, sh, bash, sed, awk, ruby, python, perl, regex) Experience working in managed services or a cloud-based service provider Knowledge of infrastructure automation and orchestration concepts Good English skills verbal and written Any of the following would be an advantage: Experience with Chef/Puppet or other similar automation tools Understanding of JVM optimization, tuning and debugging Understanding of application performance and tuning Experience with Cloud technologies like AWS Experience with Relational Databases and SQL Experience in eCommerce ITIL Certification(s)
SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis. Additional Locations: No Selection
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