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Joseph
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Principal Manager, Data Center Operations
Job Type: Full-Time , open to relocation

Education

From 0 to 1985
University of Port Harcourt, Nigeria
Electical Engineering
Languages:
English

Experience

Principal Manager, Data Center Operations
Central Bank of Nigeria
May 2014 - Present Day (3 years 3 months)
Abuja
Abuja
Oversaw the daily operations of the Apex bank’s three data centers(Production, hot failover and disaster recovery) and two Network Operations Centers(NOCs) for benefit realization, growth and profitability

·Implemented data center operational plans and strategy to achieve 99.99% IT infrastructure availability and operational efficiency of the data centers

·Carried out gap analysis of current Data Center Infrastructure to identify gaps that could hamper disaster resilience

·Managed and reported on critical infrastructure incidents, problems, availability and change processes

·Reviewed existing policies, standards, processes, checklists, standard operating procedures, and support SLAs for continuous improvement that kept CBN Data Centers up and running 24x7x365

·Automated data center infrastructure environments via NOC/BMS/SNMP for proactive monitoring at the NOC

·Managed Data Center Vendor contracts, scope of work, and SLAs that ensured commitment to service promises.

·Coordinated and managed preventive maintenance strategy that ensured business infrastructure solutions are healthy

·Providing technical inputs into Data Center design and construction on existing critical environment

·Established and enforced operations processes that drove efficiency and significantly lowered operational costs