Theresa
Personal data and contacts will be open only to employers with access to CV database
Project coordinator 400 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2005
University of Ibadan. B.Sc Agricicultural Economics
Languages:
English

Experience

Telesales, loyalty & Retention Analyst.
Etisalat, Nigeria
February 2012 - Present Day (5 years 2 months)
  • Describe product benefits and any special offers and promo.
  • Give advice about how these may benefit customers personally.
  • Conduct customer and market surveys to obtain information about customer.
  • Communicate bill payment to customers and facilitate revenue generation
Customer Care Executive
Etisalat, Nigeria
April 2008 - January 2012 (3 years 10 months)
  • Ensure all customer contact reaches an appropriate conclusion.
  • Provide a prompt, courteous and knowledgeable response to all customer inquiries.
  • Enable our customers to provide feedback easily, through complaints and customer surveys.
  • Minimize incidences of repeat contact.
  • Improve the speed, quality and consistency of response to inquiries by having our information in a format that can be easily accessed

Additional information

About Me
Certified Project Management Professional