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Projects & service delivery manager 300 000
Job Type: Full-Time


From 0 to 2000
From 0 to 1994
No added languages


ICT Project Delivery Manager
Rollmax Global Concept Ltd
July 2012 - Present Day (5 years 1 month)
  • Responsible for the project plan definition and successfully manage technology delivery of projects.
  • Ensures that project scope is defined, contained and delivered as agreed and create and execute communication plans that ensure effective and efficient collaboration amongst project team members and project stakeholders and sponsors.
  • Act as the central point of coordination and management of analysis/requirement, design, development, testing and support resources as solutions are deployed.
  • Resolve issues and manage client expectations throughout aggressive delivery schedules.
Infrastructure/ IT Manager Tier 2 (Nigeria)
Huawei Technologies Co. NIG LTD
March 2005 - June 2012 (7 years 5 months)

Overall mission committed to within Huawei Technologies

 Act as an instrument to Huawei enforcing its own personal mission which is to become the largest telecoms equipment provider in the world.

Set objectives/Achievements

  • 7+ years experience in IT Infrastructure design and delivery
  • Manage large teams of technical people (across multiple office branches)
  • Manage customer service focus and delivery; coach others to adopt similar behaviours.
  • Manage engineering approach to infrastructure delivery, based on process design and continuous improvement, management by metrics, repeatability, etc
  • Technology understanding across multiple infrastructure domains
  • Manage the ICT procurement & Service delivery of third party contractors.
  • work with other ICT functions to deliver an integrated ICT service to end users
  • Manage financial control and management of ICT budgets.
  • Manage the Setup of New Branch offices from design to Commissioning.
  • Act as bridge between the various business units and Operations to formulate Business process.
  • Manage & formulate Information Security Policy & implementation of the ICT environment & user awareness
  • Developed the training manuals for new staffs IT Orientation & periodic training for new IT Process Platform introduction.
IT Support Staff
UNICEF Nigeria (Outsourced Staff from Tetrad Ltd)
September 2002 - February 2005 (2 years 6 months)

Overall mission committed to within UNICEF Nigeria.

 Effectively aid Network operations in the successful maintenance and rollout of all Network elements initiated for the reason of growth through expansion.

 Act as an instrument for UNICEF Nigeria enforcing its own personal mission which is to effectively deliver humanitarian support to the sub-Sahara African region.

Set tasks

  • Oversee network and server
  • Ensuring data is backed up on a regular basis
  • Overseeing computer security and anti-virus updates etc.
  • Carrying out computer "housekeeping" tasks
  • Providing IT support to computer users within the office
  • First port of call and initial troubleshooting of IT problems and resolving
  • Logging all IT problems and resolutions
  • Liaising with external support company
  • Overseeing file management on centralized resource (e.g. file server) or on individual workstations
  • Inducting new staff on IT systems
  • Keeping inventory of hardware and maintenance records
  • Ensuring all software is properly licensed
  • Providing input into IT strategy and annual IT budget
  • Input into one-off projects such as database development
  • Input into IT acceptable use policy development
  • Keep abreast of IT technology, maintain library of information