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Quality control 400 000
Job Type: Full-Time

Education

From 0 to 2001
University of Nigeria Nsukka
No added languages

Experience

Quality control
Media Reach OMD
May 2012 - Present Day (5 years 2 months)
  • Reviewing current work practices to identify areas in which quality or output could be improved.
  • Conducting internal quality audits ie Quality Control and Assurance.
  • Coordinating systems to monitor customer satisfaction levels i.e. developing a customer feed-back system.
  • Working with media partner to identify key process issues i.e. developing a media partner feed-back system.
  • Monitoring the processes at different stages.
  • Writing reports on process improvements, results and quality problems.
  • Identify inconsistencies and discover their causes.
  • Ensure all work and processes meet or exceed organization standard of excellence.
  • Ensure that the output of processes meet organization standard of excellence.
  • To document, monitor, audit processes and output.
  • Plans, promotes, and organizes training activities related to service quality and reliability.
  • Plans, coordinates, and directs quality control program designed to ensure a quality consistent with established standards.
  • Develop and implement invoice management and control.
  • Establish and implement a framework for acceptable staff and client relationship management standard.
  • Control & Establish a standard for exchange of gifts between staff cadre and between staff and external.
  • Map productive contribution across AST in terms of team strength, work done and revenue contribution.