AYODEJI
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Reconciliation officer
Job Type: Full-Time

Education

From 0 to 2012
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY, OGBOMOSO
From 0 to 2010
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY, OGBOMOSO
From 0 to 2001
FEDERAL POLYTECHNIC. ADO EKITI
No added languages

Experience

CLIENT ANALYST, FUND TRANSFER OFFICER, CUSTOMERS SERVICE,TELLER AND BOTH MONEYGRAM AND WESTERN UNION
DUKWE INC LTD,INTERCONTINENTAL BANK, SIRAJ CONSULTING ENGINEERS.
February 2005 - Present Day (12 years 1 month)

EXPERIENCE:

July 2012 – Till date

Senior Client Analyst.

Duty.

Recruit and manage Community Development managers.

Customer/Client relationship management.

Gather and analyze feedbacks from CDMs

Maintain an effective consumer complaint database

Identify, investigate and follow-up on consumer complaints

Organize and provide training for company partners, clients, CDMs and subscribers in various states of the nation through seminars and lectures.

Transverse various communities and states with the vision of ‘project new nation’.

Nov 2011 – March 2012.

Fund Transfer / Clearing Officer

Intercontinental Bank Plc. /Access Ogba

Lagos

Duty

  • Reconciliation of Branch GLs and Reimbursement accounts.
  • Provides up-to-date information on the cash position and exchange rates, monitor

And reconcile foreign currency transactions accounts. Monthly and yearly.

  • Ensures recovery and settlements of advances and accounts receivable, monitor petty

Cash and Direct Cash Transfers in accordance with established rules, regulations and

Within budgetary limits.

  • Transact Payment to various merchants .i.e. PHCN, Water rates etc
  • Posting of Paydirect Payments .i.e. Celtel payments, DSTV etc
  • Posting of Payment of Lagos States Rates .i.e. VAT, WHT PAYE etc
  • Loading of Cash Card via Paydirect
  • Follow up on creation of customers on Transact platform
  • Follow up on creation of customers on Master Card
  • Raising / Posting entries
  • Booking / Liquidation of term deposit
  • Rendition of weekly report
  • Inward / outward clearing cheques
  • posting of clearing related entries into account
  • Reconciliation of Branch GLs and Reimbursement accounts.
  • Responsible for the safe custody of used and unused cheques, drafts and manager’s

cheques and other negotiable instruments

  • Responsible for the safe custody of used and unused cheques, drafts and manager’s . cheques and other negotiable instruments



Feb 2011 – Oct 2011

Customer Service Officer

Intercontinental bank plc. Ogba

  • Creation and generation of accounts
  • Reactivation of accounts.
  • Management of the branch correspondence and documents
  • Loading of cash cards via pay direct
  • Creation and maintenance of customers information on cashless payment platform such as Visa card, Verve ATM, internet banking and E-transact
  • Manage and solve customers’ problems.
  • Keep accurate records of discussions or correspondence with customers
  • Advise TQM/management on any issues in relation to customer complaints or suggestions.
  • Rendition of weekly report
  • Establishing a platform for bank – customer relationship
  • Keep customers abreast of the organizations services & keeping up to date with changes
  • Maintain a good relationship between the company, customers and specific third parties.
  • Raising /posting of related entries

Nov 2010 – Feb 2011

Ag.cash officer/FT

Intercontinental bank plc. Ogba

  • Supervision of tellers and coordination of subordinate officers
  • Payment of cash related transactions above tellers’ limits.
  • Monitoring of ATM (triton. NCR and wincor) i.e rectifying cash jams, loading ,of journal roll, cash replenishment.
  • Loading of cash cards via pay direct
  • Western union liquidation and payment
  • Raising /posting on entries
  • Booking and liquidation of term deposit
  • Rendition of weekly report
  • Processing of outward and inward clearing cheques.


May 2009 – Nov 2010

Western Union/MoneyGram FLA/ Merchant Teller

Intercontinental bank plc. Ogba

  • Supervision of tellers and coordination of subordinate officers
  • Payment of cash related transactions above tellers’ limits.
  • Western union liquidation and payment
  • MoneyGram liquidation and payment.
  • Raising /posting on entries

 Reconciliation of Branch GLs and Reimbursements accounts.

  • Rendition of weekly report

April 2008 – May 2009

Western Union FLA / Fund Transfer / Clearing Officer

Intercontinental Bank Plc. Maryland

Lagos

Duty

  • Transact Payment to various merchants .i.e. PHCN, Water rates etc
  • Posting of Paydirect Payments .i.e. Celtel payments, DSTV etc
  • Posting of Payment of Lagos States Rates .i.e. VAT, WHT PAYE etc
  • Monitoring of ATM Machines (Triton, Wincor and NCR) .i.e. rectifying cash jams, loading of journal roll, Cash replenishment etc.
  • Loading of Cash Card via Paydirect
  • Western Union liquidation and payment
  • Follow up on creation of customers on Transact platform
  • Follow up on creation of customers on Master Card
  • Raising / Posting entries
  • Booking / Liquidation of term deposit
  • Rendition of weekly report
  • Inward / outward clearing cheques
  • posting of clearing related entries into account
  • Reconciliation of Branch GLs and Reimbursement accounts.

February 2008 - April 2008

CUSTOMER SERVICE OFFICER

Intercontinental bank plc. Maryland

Duty.

  • Creation and generation of accounts
  • Reactivation of accounts.
  • Management of the branch correspondence and documents
  • Loading of cash cards via pay direct
  • Creation and maintenance of customers information on cashless payment platform such as Visa card, Verve ATM, internet banking and E-transact
  • Manage and solve customers’ problems.
  • Keep accurate records of discussions or correspondence with customers
  • Advise TQM/management on any issues in relation to customer complaints or suggestions.
  • Rendition of weekly report
  • Establishing a platform for bank – customer relationship
  • Keep customers abreast of the organizations services & keeping up to date with changes
  • Maintain a good relationship between the company, customers and specific third parties.
  • Raising /posting of related entries

May 2006- April 2008

PAYING TELLER

Intercontinental Bank plc. Maryland

  • Payment of cash to customers
  • Posting of other cash related transactions
  • Providing financial advisory role to customers.

December 2005- April 2006

HIGHER TECHNICAL OFFICER (MATERIALS)

Siraj Consulting Engineers

Garki – Abuja

Duty

  • Supervision of contractors and materials on site
  • Perform the following tests to determine the engineering and bearing capacity.
  • Determination of California bearing ratio for loading strength of materials.
  • Determination of wet and dry density of soil materials.
  • Determination of tensile strength through concrete cube crushing analysis.
  • Carrying out compaction tests on samples and preparation of reports on it
  • Determination of parameters for road inset tests
  • Carrying out sieve analysis for the purpose of soil grading
  • Determination of soil Plastic and Liquid Limits with their indices (index)
  • Carrying out of Tray test to determine and ensure volumetric rate of spray and Temperature of MC1 and Bitumen
  • Testing and crushing of concrete cubes for tensile strength determination and Load bearing capacity of pipe and box drains and culvert with concrete surround strength.

May 2005 – November 2005

ASSISTANT DRILLER

Societa Genera Foundazioni

Mpape Industrial Estate,

Mpape Junction – Abuja

Duty

  • Operation of Fraste Drilling Machine
  • Drilling of water bore holes
  • Execution of site investigation and rock coring for construction works
  • Preparation of reports and collection of geological data for reports preparation
  • Collection of geological data for reports preparation of on-site progress and completion reports
  • Estimation of drilling depth/distance during drilling.

September 2002 – August 2003

NATIONAL YOUTH SERVICE CORP (Director’s Assistant)

Federal Ministry of Petroleum Resources

Federal Secretariat

Shagari way, Abuja

Duty

  • Assist the director of personnel in all staff matters
  • Assist in planning decisions for smooth running of department
  • Executing policies in accordance with directive
  • Ensuring straightness in inter-departmental relationship
  • Coordinate and guiding subordinate staffs to expected service delivery.

February 2002 – August 2002

LABORATORY ATTENDANT (Quality Control)

Seidif Construction Company (SCC)

Oye – Ayede – Ikun Road, Oye Ekiti

Duty

  • Ensuring good quality of road construction through monitoring of various types of soil used by carrying out different tests to determine characteristics of the soil
  • Carrying out of California Bearing Ratio (CBR) test and preparation of reports on it
  • Carrying out compaction tests on samples and preparation of reports on it
  • Determination of parameters for road insitu tests
  • Carrying out sieve analysis for the purpose of soil grading
  • Determination of soil Plastic and Liquid Limits with their indices (index)
  • Carrying out of Tray test to determine and ensure volumetric rate of spray and Temperature of MC1 and Bitumen
  • Testing and crushing of concrete cubes for tensile strength determination and Load bearing capacity of pipe and box drains and culvert with concrete surround strength.

June 2001 – September 2001

PROJECT INDUSTRIAL TRAINEE

Reynolds Construction Company (RCC)

Ilesha – Osu – Ife / Benin City road

Osu. Osun-State.

Duty

  • Assisting the drilling and blasting engineer in site delineation, drilling blasting and evaluation of Quarrying operations
  • Assisting the chief laboratory officer at the same time undergoing training in the field, concrete cube testing and crushing.