Relationship Manager, Regional Inspector, Head of Operations, Service Delivery Manager
Mainstreet Bank Limited
October 1991 - April 2012 (20 years 7 months)
- Established and maintained the contacts of new and existing customer;
- Ensured that account plans aligned with the customer’s objectives and interests in
order to exceed customers’ expectations
- Managed financial aspects of accounts to ensure plans were met or exceeded in both growth and profitably.
- Organized training of staff and new employees in the operations department, prepared work schedules and monitored work performance.
- Inspection of branches to ensure compliance with MOP and identification of income leakages and recouping same.