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UDUAK
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Relationship management 6 000 000
Job Type: Full-Time

Education

From 0 to 2011
UNIVERSITY OF BRADFORD
From 0 to 2002
university of lagos
No added languages

Experience

RELATIONSHIP/TRADE OFFICER
ATLAS ENERGY LIMITED
February 2012 - Present Day (5 years 4 months)
  • Identify and conduct research into new business areas with the aim of making necessary recommendations to management
  • Conduct sales and marketing calls to initiate contact with prospective clients.
  • Maintain new and existing relationships with national and international business representatives
  • Delivering presentations and business proposals in order to secure new business with prospective clients
  • Review company’s compliance with applicable local and international trade regulatory requirements
  • Processing of import and export documentation
  • Provide management with suggestions for improving volume, market share and price levels
CLIENT RELATIONSHIP OFFICER
ZENITH BANK PLC
February 2006 - October 2010 (4 years 9 months)
  • Identified and introduced new corporate and individual business relationships
  • Responsible for a team of client service officers – Supervised their work and monitored quality and accuracy.
  • Set up the client service unit of a new local branch and positioned unit’s processes in line with organisational policies and procedures
  • Maximized contact with key accounts and other critical people at various client organizations with the aim of generating new business leads.
  • Developed and managed existing client relationships which in turn resulted to increased business.
  • Provided inputs to management based on customer feedback and market information to enable the organization develop strategic capability in key areas such as product development.
  • Liaised with other departments especially from the point of ensuring excellent customer delivery.
  • Opened accounts and ensured customers’ updated and completed documentation.
  • Processed Import and Export transaction application forms for onward batching to local inspection agents.
  • Handled requests and enquiries - cheque requisition, cheque cancellation, change of account mandates, account closure and transfers and resolved complaints such as refunds