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Ijeoma Charity
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Relationship officer
Job Type: Full-Time

Education

From 0 to 2000
FESTAC COLLEGE FESTAC TOWN
From 0 to 2010
LAGOS STATE UNIVERSITY
From 0 to 2011
SERVICE QUALITY INSTITUTE USA
From 0 to 2010
INSTITUTE OF STRATEGIC MANAGEMENT NIGERIA
Languages:
English

Experience

Relationship Officer
Sims Nigeria Limited (Samsung)
August 2012 - Present Day (5 years 1 month)

  • Receiving and responding to correspondence from customers
  • Providing prompt customer service to request and complaints.

ACCOUNT/ADMIN OFFICER
B.L.CHAINRAI GROUP
February 2008 - August 2012 (4 years 7 months)

  • Receiving and responding to correspondence from banks and customer
  • Processing bank transactions and ensuring they are carried out with accuracy.

CUSTOMER SERVICE OFFICER
Cable & Satellite Limited
July 2005 - January 2008 (2 years 7 months)

  • Attending to diverse set of customers with various needs.
  • Responding to customers’ enquiries and requests.
  • Ensuring customer service delivery satisfaction.

Additional information

About Me

I am a certified customer service professional from Service Quality Institute USA with background in Business Administration. I have over 7 years working experience spanning manufacturing and education with professional training in management. I have Passion for providing customer service solutions. My areas of strength are in customer service and presentations.