Customer focused at all times
To manage staff effectively by:
In conjunction with the Accountant undertake stock auditing on a monthly basis and reconcile stock sheet accordingly
Prepare the staff roster on a weekly basis
Ensure premise cleanliness and hygiene standards are adhered to
Adhere to security and safety responsibilities of the Hotel
Appropriately manage customer complaints and provide a monthly report to the Chairman on such matters
Cash up and analyze till reports as required in accordance with the Hotel's cash handling procedures.
Any other duties the Hotel may reasonably require in conjunction with the operation of the Hotel
Prepare staff monthly payroll
Liase with all government agencies like local government, tourism board, state tax board, police, SSS etc.
Health regulation must be maintain by the manager