RETAIL SALES/SERVICE CENTRE MANAGER
September 2010 - Present Day (6 years 8 months)
- Ultimately responsible for office administration and ensuring customers satisfaction
- Responsible for achieving team’s sales target and profitability objectives
- Maintaining awareness of market trends in the retail industry, understanding
forthcoming customer initiatives and monitoring what local competitors are doing
- Responding to customer complaints and comments
- Making sure that job is done according to the company’s laid down procedure.
- Ensures that financial transactions are properly carried out and documented.
- Rendering of accurate daily, weekly, monthly and quarterly management reports.
- Analyzing and interpreting market trends to facilitate planning
Create the awareness of the office in Portharcourt, continously grow sales by 20%.