customer care representative
globacom nigeria ltd
April 2005 - September 2010 (5 years 6 months)
- Maintaining satisfactory relationship between the company and Customers by means of one on one Superior Customer Service and also provides technical assistance to customer’s regarding the usage of GSM networks and handsets as well as solving related problems.
- Offering customers a high level of customer service while dealing with their issues.(Quality)
- Improving company’s image via superior customer services and advising customers on products and services.
- Educating and advising customers on how to use the just dial international calling card