ADESUWA
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Sales Executive 100 000
Job Type: Full-Time

Education

From 0 to 2007
UNIVERSITY OF LAGOS
No added languages

Experience

CUSTOMERS SERVICE OFFICER
PREMIER SPECIALIST MEDICAL CENTRE
November 2008 - May 2012 (3 years 7 months)

mers Care/Admin Personnel

Responsibilities

  • To develope rapport with customer, greet them by name, have knowledge of their bills, be responsible and timely with correspondence, problem resolution and display a caring attitude.
  • Electronic registration of new patient using hospital management software.
  • Receiving and handling of customers complains.
  • Prioritizing customer satisfaction.
  • Daily preparation of clients’ bill and issuing of receipts.
  • Management of ingoing and outgoing calls/mails.
  • Ensuring files of customers have complete documentation.
  • Help customers resolve their queries in an ethical and informative way.
  • Maintenance of records & files.
  • Providing consistent standard of service to customers.
  • To maintain a position of trust and responsibility by keeping all customer business confidential.
  • Make appointment on behalf of the managers.
  • Handling petty cash.
  • Handling all interactions at the front desk.