Relationship officer & E Business Rep, Retail & Personal Banking Group
Intercontinental bank Plc
March 2008 - January 2010 (2 years 1 month)
- Identify market segments and target customers in the operating environment, aggressively prospecting for new customers and strengthening existing ones with a view to achieving nil deflection.
- Market Bank’s products and deposit mobilisation
- Appraise/analyse/process customers’ Credit facility applications within the framework of bank’s credit policy guide lines.
- Compile/document information on credit facilities prior to and subsequent to disbursement of funds.
- Monitor customers’ accounts to ensure deposit targets are met and appropriate income taken.
- Ensure prompt processing of customers’ transactions.
- Sustain the existing relationship with customers to ensure total capturing of the customers’ business.
- Deployment of e-payment solution, IPAY to newly acquired merchants and first-level support thereof.
- Locate sites and businesses for ATM/POS deployment
- E-Business Promotion, Development , Training, Service and Marketing of E-banking products viz;
E-Commerce, M-Commerce, Educational-portal, Card Services (MasterCard, Debit cards, Visa cards, Etranzact, Verve, V-pay)
Channels (Automated Teller Machine/Point of Sale)
Web Services/Internet Banking/Telephone Banking